Work with US

The Family Early Intervention Service works across the Cwm Taf region and offers specialist support and interventions for families experiencing domestic abuse who wish to remain together.

Adopting a whole family approach, the service will provide therapeutic interventions and programmes, focusing on safety, risk management, behavioural change, impact of domestic abuse on children, ACEs, respectful communication, attachment and emotional resilience.

The aim of the service is to enable the family to live together safely or be supported to separate amicably.

Funded by the South Wales Police and Crime Commissioner and Welsh Government, Safer Merthyr Tydfil (SMT) is seeking to recruit suitably experienced individuals to the following positions: -

Position(s):    Family Intervention Worker x 2

Location:       Cwm Taf region

Hours:            20 hours per week (Flexibility is required as evening and occasional weekend work is essential)

Salary:            £13,769 per annum (£25,473 pa. FTE)

Contract:        To 31st March 2020

Role 1

The successful applicant will have demonstrable experience of working therapeutically with children and young people (11+) who present with mental health and emotional wellbeing needs together with experience of using motivational interview techniques and/or CBT working with individuals to empower change.

Role 2

The successful applicant will have demonstrable experience of working therapeutically with challenging individuals, offenders or perpetrators of domestic abuse, together with experience of using motivational interview techniques and/or CBT working with individuals to empower change.

*Applicants must have an in-depth knowledge and understanding of the dynamics and complexities of domestic violence and abuse (DVA) and its effects on individuals, families and communities.  In addition, you must possess demonstrable experience and understanding of risk management and safeguarding issues.

A current valid driving license and the ability to provide a suitable vehicle for work are essential.

This post will be subject to suitable employment screening checks which includes eligibility to work in the UK, Disclosure and Barring Service (DBS) check, and a minimum of two previous employment references.

An Application Form and Job Description are available from SMT website: www.smt.org.uk. &  here SMT-Job-application-Feb 19 Or to request an application pack please contact Safer Merthyr Tydfil on 01685 353999 or email hf@smt.org.uk

For further information please ring Safer Merthyr Tydfil on 01685 353999 and ask for Julie Beck, Deputy CEO.

Please email completed application to hf@smt.org.uk

The closing date for applications is 12 noon Friday 1st March 2019

Interviews will be held 6th and 7th March 2019

 

ROLE ONE

Role Title: Specialist Domestic Abuse Family Intervention Worker
Grade/Salary 20 hours per week – £13,769 (Full Time Salary £25,473)
Responsible to: Deputy Chief Executive Officer
Responsible for: No Supervisory Responsibility
Required Vetting Level: Enhanced DBS
Date Published: January 2019
ROLE PURPOSE

To work within an integrated team providing specialist support and interventions for families experiencing domestic abuse who wish to remain together.

Adopting a whole family approach, the role will specialise in working with children and young people (11+) who present with mental health and emotional wellbeing needs and will co-deliver relevant programmes and interventions to enable the family to live together safely or be supported to separate amicably.

 

MAIN RESPONSIBILITIES

 

Support and intervention delivery

  • Undertake assessments with potential families regarding their suitability and motivation to access the project
  • Develop effective safety and support plans in line with the anticipated project outcomes and deliver in conjunction with families and through liaison with relevant services as required
  • Manage and support a caseload of men and women in acknowledging and addressing their unhealthy and abusive behaviour
  • To develop and effectively deliver a package of individual and group interventions for families affected by domestic abuse ensuring they are run within the safety and quality guidelines as dictated by Respect, with the aim of achieving Respect accreditation.
  • Continually monitor and manage risk to victims of domestic abuse and their children.
  • Develop and maintain effective working relationships with domestic abuse victim services and key partners and services including MASH agencies.
  • Liaise with other agencies as appropriate and required; attend core groups and case conferences, offer specialist domestic abuse support and information to other agency professionals
  • Participate in family case meetings ensuring risk and safety are the priority focus

 

Advice and Guidance

  • Receive and respond to enquiries from service users and professionals, including complex queries related to area of work
  • Provide relevant information, on the phone, face-to-face or electronic based on existing departmental procedures, using secure methods of communication where required
  • May involve interacting with, and pro-actively supplying information to professionals, community groups and members of the public
  • Develop project materials and deliver presentations to appropriate groups and organisations

 

Organisation/Planning

  • Organise, schedule and attend events/meetings/resources including equipment, people and systems as directed
  • Plan and organise own work and/or contribute to departmental project
  • Co-ordinate with other team members
  • Undertake relevant training for the delivery of the project and maintain CPD

Processes

  • Follow, create and amend processes for use by self and others related to area of work
  • Quality assure processes for use by self and others as directed

Record Keeping

  • Create, store, maintain, retrieve and update records/data both manual and electronic on internal systems
  • Use and understand common systems relevant to area of work to enable manipulation of information and initial investigation of customer queries/problems
  • Gather and provide information and data to complete relevant reports and participate in evaluation processes

Customer Service and Representation

  • To present a positive image and service to both internal and external customers
  • Individuals are required to effectively engage with internal and external customers at all levels, in order to provide a high quality standard of service
  • Maintain confidentiality in relation to data protection issues and GDPR

Additional

  • Attend team meetings; project and organisational
  • Attend monthly supervision meetings with line manager
  • Attend and participate in regular case management meetings
  • Attend and participate in clinical supervision sessions
  • Work in accordance with Safer Merthyr Tydfil’s policies and procedures

In addition, the post holder must be prepared to undertake such additional duties which may result from changing circumstances, but which may not of necessity, change the general character or level of responsibility of the post.Qualifications / Skills

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Knowledge

 

 

 

Abilities

 

 

Essential

  • Must be able to demonstrate equivalent skills and experience to undertake the role;

-  Experience of working therapeutically with children & young people    presenting with complex needs including mental & emotional wellbeing.

-  Experience of using motivational interview techniques and/or CBT in

working with individuals to empower change.

-  Evidence of engaging with individuals resistant to support.

-  Experience of developing and running group programmes.

-  Must be computer literate and proficient in Microsoft applications.

  • Ability to deal with a high volume of work efficiently and effectively
  • Able to demonstrate flexibility and adaptability in a pressurised environment
  • Must have excellent, verbal and written communications skills including having first class report writing skills
  • An understanding of the complexities and dynamics associated with domestic abuse and impact within families.
  • Commitment to positive change and empowerment of victims of domestic abuse.

 

Desirable

  • Recognised professional qualification e.g. Teaching, Social Work, CACHE Level 3 Certificate in Understanding Mental Health, Diploma in Counselling
  • Relevant experience relating to the Violence against Women and Girls sector
  • Welsh Language Level 1 – Can say place names / Welsh first names or Welsh signs correctly e.g. Tonyrefail, Angharad, Ysbyty Gwynedd, etc.

 

  • Knowledge of safeguarding procedures in a domestic abuse context
  • Understanding of the connections between domestic abuse, mental health and substance misuse, known as The Toxic Trio

 

  • Have a clean driving license and access to own transport.

 

 

Personal Qualities

 

Serving the Public

Demonstrates a real belief in public service, focusing on what matters to the public and will best serve their interests

Understands the expectations, needs and concerns of different communities and strive to address them

Builds public confidence by talking with people in local communities to explore their viewpoints and break down barriers between them and the police

Understands the impact and benefits of policing for different communities and identifies the best way to deliver services to them

Develops partnership with other agencies to deliver the best possible overall service to the public

 

Professionalism

Acts with integrity

Takes ownership for resolving problems, demonstrating courage and resilience in dealing with difficult and potentially volatile situations

Acts on own initiative to address issues, showing a strong work ethic and demonstrating extra effort when required

Upholds professional standards, acting as a role model to others and challenging unprofessional conduct or discriminatory behaviour

Remains calm and professional under pressure, defusing conflict and being prepared to step forward and take control when required

 

Leading Change

Positive about change, adapting different ways of working and encouraging flexibility in others

Constantly looks for ways to improve service delivery and value for money, making suggestions for change and encouraging others to contribute ideas

Takes an innovative and creative approach for solving problems

Asks for and acts on feedback, learning from experience and continuing to develop own professional skills and knowledge

Leading People

Inspires team members to meet challenging goals, providing direction and stating expectations clearly

Acknowledges the achievements of individuals and teams by recognising and rewarding good work

Recognises when people are becoming de-motivated and provides encouragement and support

Gives honest and constructive feedback to help people understand their strengths and weaknesses

Coaches and guides team members, identifying and addressing areas for development

 

Managing Performance

Understands the organisation’s objectives and priorities and how own work fits into these

Plans and organises tasks effectively to maintain and improve performance

Manages multiple priorities, thinking things through in advance, balancing resources and co-ordinating activity to complete tasks within deadlines

Knows the strengths of the team members, delegating appropriately and balancing workloads across the team

Monitors delivery to ensure tasks have been completed to the right standard and tackles poor performance effectively

 

 

Decision Making

Gathers, verifies and assesses information to gain an accurate understanding of situations

Considers a range of possible options before making clear, timely, justifiable decisions

Reviews decisions in light of new information and changing circumstances

Balances risk, cost and benefits, thinking about the wider impact of decisions

Exercises discretion and applies professional judgement, ensuring actions and decisions are proportionate and in public interest

Working with Others

Works co-operatively with others to get things done, willingly giving help and support to colleagues

Is approachable, developing positive working relationships and good team spirit

Explains things well, ensuring instructions are understood and talks to people using language they understand

Listens carefully and asks questions to clarify understanding, expressing own views positively and constructively

Persuades people by stressing the benefits of a particular approach, keeping them informed of progress and managing their expectations

Is courteous, polite and considerate, showing empathy and compassion

Deals with people as individuals and addresses their specific needs and concerns

Treats people with respect and dignity, dealing with them fairly and without prejudice regardless of their background or circumstances

 

 

This Post is supported by South Wales Police and Crime Commissioner and Welsh Government.

 

All individuals working for SMT must display the qualities to be able to work in an organisation with minority groups and provide service to minority groups in communities. They must show that they are able to contribute to an open, fair working environment where inappropriate behaviour is not permitted. They must display no evidence of the likelihood to contribute in any way to work place bullying or any other form of discriminatory behaviour.

 

Method of Assessment

 

The method of assessment will consist of shortlisting, formal interview, or where applicable, other assessment.  When selecting, competencies may be assessed at every stage of the selection process or in specific areas only (for example qualifications may be assessed at shortlisting stage but not at interview stage).  For the purposes of this role, the matrix below details what parts of the selection process each competency will be assessed at:

 

Shortlisting
Qualifications

X

Skills

X

Knowledge

X

Personal Quality – Serving the Public

X

Personal Quality – Professionalism
Personal Quality – Openness to Change
Personal Quality – Service Delivery

X

Personal Quality – Decision Making
Personal Quality – Working with Others

X

ROLE TWO

Role Title: Specialist Domestic Abuse Family Intervention Worker
Grade/Salary 20 hours per week – £13,769 (Full Time Salary £25,473)
Responsible to: Deputy Chief Executive officer
Responsible for: No Supervisory Responsibility
Required Vetting Level: Enhanced DBS
Date Published: January 2019
ROLE PURPOSE

To work within an integrated team providing specialist support and interventions for families experiencing domestic abuse who wish to remain together.

Adopting a whole family approach, the role will specialise in working on a one to one basis with the abusive partner and will co-deliver relevant programmes and interventions to enable the family to live together safely or be supported to separate amicably.

MAIN RESPONSIBILITIES

 Support and intervention delivery

  • Undertake assessments with potential families regarding their suitability and motivation to access the project
  • Develop effective safety and support plans in line with the anticipated project outcomes and deliver in conjunction with families and through liaison with relevant services as required
  • Manage and support a caseload of men and women in acknowledging and addressing their unhealthy and abusive behaviour
  • To develop and effectively deliver a package of individual and group interventions for families affected by domestic abuse ensuring they are run within the safety and quality guidelines as dictated by Respect, with the aim of achieving Respect accreditation.
  • Continually monitor and manage risk to victims of domestic abuse and their children.
  • Develop and maintain effective working relationships with domestic abuse victim services and key partners and services including MASH agencies.
  • Liaise with other agencies as appropriate and required; attend core groups and case conferences, offer specialist domestic abuse support and information to other agency professionals
  • Participate in family case meetings ensuring risk and safety are the priority focus

Advice and Guidance

  • Receive and respond to enquiries from service users and professionals, including complex queries related to area of work
  • Provide relevant information, on the phone, face-to-face or electronic based on existing departmental procedures, using secure methods of communication where required
  • May involve interacting with, and pro-actively supplying information to professionals, community groups and members of the public
  • Develop project materials and deliver presentations to appropriate groups and organisations

 

Organisation/Planning

  • Organise, schedule and attend events/meetings/resources including equipment, people and systems as directed
  • Plan and organise own work and/or contribute to departmental project
  • Co-ordinate with other team members
  • Undertake relevant training for the delivery of the project and maintain CPD

Processes

  • Follow, create and amend processes for use by self and others related to area of work
  • Quality assure processes for use by self and others as directed

Record Keeping

  • Create, store, maintain, retrieve and update records/data both manual and electronic on internal systems
  • Use and understand common systems relevant to area of work to enable manipulation of information and initial investigation of customer queries/problems
  • Gather and provide information and data to complete relevant reports and participate in evaluation processes

Customer Service and Representation

  • To present a positive image and service to both internal and external customers
  • Individuals are required to effectively engage with internal and external customers at all levels, in order to provide a high quality standard of service
  • Maintain confidentiality in relation to data protection issues and GDPR

Additional

  • Attend team meetings; project and organisational
  • Attend monthly supervision meetings with line manager
  • Attend and participate in regular case management meetings
  • Attend and participate in clinical supervision sessions
  • Work in accordance with Safer Merthyr Tydfil’s policies and procedures

In addition, the post holder must be prepared to undertake such additional duties which may result from changing circumstances, but which may not of necessity, change the general character or level of responsibility of the post.Qualifications / Skills

Essential

  • Must be able to demonstrate equivalent skills and experience to undertake the role;

-  Experience of working therapeutically with challenging individuals, offenders or perpetrators of domestic abuse.

-  Experience of using motivational interview techniques and/or CBT in working with individuals to empower change.

-  Evidence of engaging with individuals resistant to support.

-  Experience of developing and running group programmes.

-  Must be computer literate and proficient in Microsoft applications.

  • Ability to deal with a high volume of work efficiently and effectively
  • Able to demonstrate flexibility and adaptability in a pressurised environment
  • Must have excellent, verbal and written communications skills including having first class report writing skills
  • An understanding of the complexities and dynamics associated with domestic abuse and impact within families.
  • Commitment to positive change and empowerment of victims of domestic abuse.

 

Desirable

  • Recognised professional qualification e.g. Teaching, Social Work, DiPS/NVQ level 4 in Working with Offending Behaviour, Diploma in Counselling
  • Relevant experience relating to the Violence against Women and Girls sector
  • Welsh Language Level 1 – Can say place names / Welsh first names or Welsh signs correctly e.g. Tonyrefail, Angharad, Ysbyty Gwynedd, etc.

 

  • Knowledge of safeguarding procedures in a domestic abuse context
  • Understanding of the connections between domestic abuse, mental health and substance misuse, known as The Toxic Trio

 

  • Have a clean driving license and access to own transport.

 

 

Personal Qualities

 

Serving the Public

Demonstrates a real belief in public service, focusing on what matters to the public and will best serve their interests

Understands the expectations, needs and concerns of different communities and strive to address them

Builds public confidence by talking with people in local communities to explore their viewpoints and break down barriers between them and the police

Understands the impact and benefits of policing for different communities and identifies the best way to deliver services to them

Develops partnership with other agencies to deliver the best possible overall service to the public

 

Professionalism

Acts with integrity

Takes ownership for resolving problems, demonstrating courage and resilience in dealing with difficult and potentially volatile situations

Acts on own initiative to address issues, showing a strong work ethic and demonstrating extra effort when required

Upholds professional standards, acting as a role model to others and challenging unprofessional conduct or discriminatory behaviour

Remains calm and professional under pressure, defusing conflict and being prepared to step forward and take control when required

 

Leading Change

Positive about change, adapting different ways of working and encouraging flexibility in others

Constantly looks for ways to improve service delivery and value for money, making suggestions for change and encouraging others to contribute ideas

Takes an innovative and creative approach for solving problems

Asks for and acts on feedback, learning from experience and continuing to develop own professional skills and knowledge

Leading People

Inspires team members to meet challenging goals, providing direction and stating expectations clearly

Acknowledges the achievements of individuals and teams by recognising and rewarding good work

Recognises when people are becoming de-motivated and provides encouragement and support

Gives honest and constructive feedback to help people understand their strengths and weaknesses

Coaches and guides team members, identifying and addressing areas for development

 

Managing Performance

Understands the organisation’s objectives and priorities and how own work fits into these

Plans and organises tasks effectively to maintain and improve performance

Manages multiple priorities, thinking things through in advance, balancing resources and co-ordinating activity to complete tasks within deadlines

Knows the strengths of the team members, delegating appropriately and balancing workloads across the team

Monitors delivery to ensure tasks have been completed to the right standard and tackles poor performance effectively

 

Decision Making

Gathers, verifies and assesses information to gain an accurate understanding of situations

Considers a range of possible options before making clear, timely, justifiable decisions

Reviews decisions in light of new information and changing circumstances

Balances risk, cost and benefits, thinking about the wider impact of decisions

Exercises discretion and applies professional judgement, ensuring actions and decisions are proportionate and in public interest

Working with Others

Works co-operatively with others to get things done, willingly giving help and support to colleagues

Is approachable, developing positive working relationships and good team spirit

Explains things well, ensuring instructions are understood and talks to people using language they understand

Listens carefully and asks questions to clarify understanding, expressing own views positively and constructively

Persuades people by stressing the benefits of a particular approach, keeping them informed of progress and managing their expectations

Is courteous, polite and considerate, showing empathy and compassion

Deals with people as individuals and addresses their specific needs and concerns

Treats people with respect and dignity, dealing with them fairly and without prejudice regardless of their background or circumstances

 

 

This Post is supported by the South Wales Police and Crime Commissioner and Welsh Government.

 

All individuals working for SMT must display the qualities to be able to work in an organisation with minority groups and provide service to minority groups in communities. They must show that they are able to contribute to an open, fair working environment where inappropriate behaviour is not permitted. They must display no evidence of the likelihood to contribute in any way to work place bullying or any other form of discriminatory behaviour.

 

Method of Assessment

 

The method of assessment will consist of shortlisting, formal interview, or where applicable, other assessment.  When selecting, competencies may be assessed at every stage of the selection process or in specific areas only (for example qualifications may be assessed at shortlisting stage but not at interview stage).  For the purposes of this role, the matrix below details what parts of the selection process each competency will be assessed at:

 

Shortlisting
Qualifications

X

Skills

X

Knowledge

X

Personal Quality – Serving the Public

X

Personal Quality – Professionalism
Personal Quality – Openness to Change
Personal Quality – Service Delivery

X

Personal Quality – Decision Making
Personal Quality – Working with Others

X